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For Frutoo, the Protection of Personal Information, its security, and confidentiality are important. Therefore, we recommend that you carefully read the following Privacy Notice, as the information you provide as a user through this website is protected under the terms of this Privacy Policy.
We remind you that using this website implies acceptance of this Privacy Policy.
The operations, processes, and technical procedures carried out, whether automated or not, that allow the collection, storage, modification, transfer, and other actions on personal data, are considered personal data processing.
SUMMARY INFORMATION TABLE
Responsible Jesús Ranedo Ruiz
Purpose Purchase and delivery of products offered on the website, as well as commercial and informational contact
Legal Basis Consent of the data subject and Execution of a contract
Recipients Data will not be transferred to third parties, except for shipping the orders placed by the user
Rights Access, rectify and delete data, restrict and oppose processing, data portability, and withdraw consent
Additional Information You can consult detailed information on Data Protection by continuing to read this notice.
ACCEPTANCE OF THE PRIVACY POLICY.
Prior to sending any information request through any email address on the website, the user agrees to read this Privacy Policy, which legally implies giving unequivocal, free, specific, and informed consent to the processing of their personal data for the purposes indicated.
Such explicit consent authorizes the processing of their data by Jesús Ranedo Ruiz under the terms established in this Privacy Policy, as well as by co-responsible parties and processors with whom Jesús Ranedo Ruiz maintains mandatory contractual and compliance monitoring relationships.
REGULATORY COMPLIANCE DECLARATION. DATA CONTROLLER.
This website is owned by Jesús Ranedo Ruiz with NIF 44580005W, hereinafter under the trade name Frutoo, with a registered address at C/ Sierra de las Nieves, S/N. Edif. Levante. 29730. Rincón de la Victoria (Málaga) Spain, and email address pedidos@frutoo.com.
Frutoo informs website users about its policy regarding the processing and protection of personal data collected by navigating or contracting services through this website.
Frutoo guarantees the confidentiality and privacy of the collected personal data, having adopted security measures to prevent alteration, loss, processing, or unauthorized access and to ensure the integrity and security of personal data, in accordance with the provisions of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, and the development of Organic Law 15/1999 of December 13 on the Protection of Personal Data. Technical means are in place to prevent any alteration, loss, unauthorized access, or misuse of the data processed, considering the nature of the data, the state of technology, and the risks to which they are exposed.
The data held by Frutoo have been collected with the explicit consent of the user after informing them of the purposes of the processing expressly indicated in this Privacy Policy, through legal or contractual legitimacy. Thus, Frutoo will not use the personal data of users for purposes other than those previously informed before the data submission by the User.
Frutoo will not be responsible for incidents involving personal data when they result from an attack or unauthorized access to systems in a way that is impossible to detect with the implemented security measures or due to a lack of diligence by the User regarding the protection and custody of their access passwords or personal data.
PURPOSE OF DATA PROCESSING AND LEGAL BASIS.
Frutoo informs users that all personal data provided through this website, including the IP address, will be incorporated and processed in the files owned by Frutoo, which will serve the following purposes:
1. Contracting courier services for shipping orders to customers.
2. Fulfilling tax obligations.
3. Sending informational communications upon user registration or subscription to the newsletter, offers, and discounts, either through the email provided on the website or through contact forms, user registrations, or discount requests.
4. Responding to inquiries about our products or services made through any of the communication mechanisms offered on this website.
5. Managing and offering promotions, discounts, and new products for advertising and commercial purposes.
6. Responding to and sending information to the data subject about our privacy policies or requests to exercise data protection rights.
7. Managing our social networks regarding the data of followers. The processing of such data is governed by this Privacy Policy and the specific terms, conditions, and privacy policies of each social network.
8. Conducting periodic studies and website analysis for statistical purposes based on the provided data.
In addition, Frutoo performs the following activities for which it processes data resulting from cookie analytics and other web storage devices:
- Targeted advertising management.
- Legal obligations, in cases where the use, storage, or retention of personal information is required for legal compliance, such as crime prevention, detection, or investigation, fraud prevention, or to meet internal and external audit requirements aligned with our information security, personal data protection, and/or crime prevention objectives.
With express and informed consent, Frutoo is authorized to access the data required to contact the user, manage blog comments, validations or recommendations on social networks, and/or send the Frutoo newsletter or any other registered brand of Frutoo. We will not use your data for any other purpose not stated in this privacy policy, nor will we send additional information without your express consent.
DATA SHARING AND INTERNATIONAL TRANSFERS.
Frutoo may share the email provided during subscription to a newsletter or form managed by the Owner with MailRelay CPC Servicios Informáticos Aplicados a Nuevas Tecnologías S.L. (hereinafter "CPC"), based at C/ Nardo, 12 28250 – Torrelodones – Madrid. More information can be found at: https://mailrelay.com. CPC processes data to provide email marketing services to the Owner.
Frutoo may share the email provided during subscription with Google to offer services on behalf of the Owner, such as offers and promotions.
Frutoo will share personal data provided during the purchase process (name, address, and phone number) to arrange shipments with transport companies.
Frutoo will not transfer data to third parties without explicit user consent. However, it may transfer metrics and analytics requested by software tools owned by entities other than Frutoo.
Frutoo uses third-party tools and services for website management, analytics, email marketing campaigns, surveys, etc. Some of these services may be owned by entities outside the European Union (Google, WordPress, etc.).
Frutoo strives to use secure tools with servers preferably located in Spain or, failing that, in an EU Member State or compliant with European legislation under the guidance and recommendations of the Spanish Data Protection Agency, the European Commission, and reference community agreements on international data transfers, including Privacy Shield certification.
Most of these third parties claim to comply with European data protection regulations and may have servers or headquarters in Europe. However, should international data transfer be required, acceptance of this Privacy Policy means that the user expressly consents to the aforementioned transfer, having been informed of it.
DATA PROCESSORS.
At Frutoo, we only share personal information with third parties to provide services or conduct business operations under the terms described in this Privacy Policy or when legally permissible or required. Most of the time, we share non-personal, anonymous, or statistical data. When we share personal information, we do so in compliance with privacy and data security requirements...
SOCIAL MEDIA.
Frutoo has channels on social media platforms such as Facebook and Instagram, primarily to publish and share information about the products offered on Frutoo's website and its various divisions, interact with users, and serve as a channel for customer service and social interaction.
If you access this website using an application that connects a social media network with this website, you are authorizing the social media network to share certain data with Frutoo.
It is important to note that if your social media accounts are geolocated, the location information will be visible to third parties with whom you share or who share your information.
For more information about the use of your data on these social media platforms, please refer to their respective privacy policies.
USER RIGHTS.
EXERCISING YOUR RIGHTS.
Users may withdraw their consent and exercise their rights of access, rectification, erasure, restriction, objection, and portability under Regulation (EU) 2016/679 at any time by sending an email to pedidos@frutoo.com or by postal mail to C/ Sierra de las Nieves. S/N. Edif. Levante. 29730. Rincón de la Victoria (Málaga) Spain.
In both cases, users must include a copy of their national identity document, passport, or other valid identification.
Users may also use the templates and forms provided by the Spanish Data Protection Agency's portal for exercising these rights, available at the following link:
http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/principales_derchos/index-ides-idphp.php
WHAT DO THESE RIGHTS CONSIST OF?
• Right to information: The individual must be informed beforehand in an explicit, precise, and unequivocal manner about, among other things, the existence of a file, the possibility of exercising their rights, and the data controller.
• Right of access: This allows individuals to know and obtain free information about their personal data being processed.
• Right to rectification: This right enables individuals to correct errors, modify inaccurate or incomplete data, and ensure the accuracy of the processed information.
• Right to erasure: This allows for the deletion of data deemed inappropriate or excessive, without prejudice to the blocking duty stipulated in the LOPD.
• Right to object: This is the right of the individual to oppose the processing of their personal data or to request its cessation.
• Right to restriction: Users have the right to decide which personal data should no longer be processed in the future. They may exercise this right if they have previously disputed the accuracy of the data, if the processing is unlawful and they opt for restriction instead of erasure, or if the processing is necessary for the protection of another individual or legal entity’s rights. Processing restrictions may be lifted with the individual's consent, for judicial proceedings, or if there is an overriding public interest based on current legislation.
• Right to data portability: Individuals have the right to receive their personal data in a structured, commonly used, and machine-readable format or to request that Frutoo transfers it to another controller, provided that the processing is carried out by automated means and is based on consent previously given for one or more specific purposes or for the execution of a contract in which the user was a party.
The right to portability does not apply when transmission is technically impossible, negatively affects the rights and freedoms of others, or when processing is performed for a public interest mission under current legislation.
OTHER RIGHTS
• Right to be forgotten: Removal of names from search engine result lists.
• Advertising rights: Right to exclusion from phone directories, right not to receive unsolicited advertising, and rights of subscribers and users of telecommunication services.
SECURITY MEASURES APPLICABLE TO PERSONAL DATA PROCESSING
Frutoo employs security protocols and appropriate technical and organizational measures to protect users' personal data, considering the state of the art, scope, context, purposes of processing, and risks of varying probability and severity to individuals' rights and freedoms. These measures ensure the confidentiality, integrity, availability, and resilience of processing systems and services.
Additionally, we ensure the proper selection of processors in compliance with data protection regulations.
In particular, Frutoo applies the following measures:
1.- A privacy and security risk assessment strategy, along with a disaster recovery plan designed to safeguard the continuity of our services and protect our personnel and data.
2.- Implementation of Technical and Organizational Security Measures: Frutoo declares that the technical and organizational measures outlined in this section are applied to the functions described in this privacy policy.
3.- Incident Log: Used by Frutoo's staff to report any security-related incidents involving personal data contained in processed files.
4.- Periodic training and awareness for our staff to prevent data management errors. Frutoo commits to ensuring that no staff member without proper training has access to or processes personal data files.
5.- Identification and Authentication: Frutoo maintains the following security measures for accessing personal data, including access restrictions based on necessity.
6.- Staff and collaborators: We require that our employees and service providers have adequate knowledge of information security measures.
NOTIFICATION OF PERSONAL DATA SECURITY BREACHES.
In the event of a personal data security breach, provided it is not unlikely that such a breach poses a risk to the rights and freedoms of natural persons, Frutoo, through the contracted responsible company, will notify the Spanish Data Protection Agency within 72 hours of becoming aware of the incident. This notification will describe the nature of the breach, possible consequences, and the measures taken or proposed to remedy the security breach; and if possible, it will specify the categories and approximate number of affected data subjects and data.
Additionally, Frutoo will notify the data subjects as soon as possible when it is likely that the personal data breach entails a high risk to the rights and freedoms of natural persons. This notification will describe the possible consequences and the measures taken or proposed to remedy the security breach.
DURATION OF PROCESSING.
The personal data provided to Frutoo will be retained as long as the User does not request its deletion, for the purpose of keeping the User informed about the actions promoted by Frutoo, and as long as they remain adequate, relevant, and limited to what is necessary for the purposes for which they are processed in accordance with this Privacy Policy.
COOKIE POLICY.
In the "Cookie Policy" link, we inform you that this Frutoo website may use cookies (small information files sent by the server to the user’s computer accessing this website) to perform certain functions considered essential for the correct functioning and visualization of the site, to share on social networks, and, in some cases, to perform statistical analysis and improvement proposals.
For these analyses, this website may automatically store certain information in server logs through the use of cookies that collect usage and navigation data regarding your use of this website. These logs typically include information such as browser type, browser language, date and time of access request, URL, device model, operating system version, unique identifiers (IP), and data about the mobile network used to access and navigate this website.
The IP is considered personal data since it could be investigated to identify the device and its location if required by competent authorities. Frutoo uses cookies that log IP addresses during access and navigation on this website to analyze and measure access and time spent on different pages of this website and to draw conclusions about traffic trends on the web.
Frutoo does not associate IP addresses, or other data from the use of cookies, or the results of metrics with identifiable personal information, nor to collect personal data, although occasionally it may be used to target advertisements or segment users.
It is advisable for you as a user to know that we use internet tools and platforms that install cookies not managed by us, so it is possible that the owners of such tools use these data for other purposes for which we are not responsible.
For this reason, it is advisable to read the cookie policy to know which cookies are proprietary, third-party, permanent, temporary, or session-based; and to decide whether to uninstall the ones you deem appropriate, as it will not significantly affect the results, convenience, or browsing experience. In the cookie policy, you will find quick access to modify your computer or device settings, disabling or deleting cookies if you wish.
PRIVACY OF MINORS.
The products and therefore the user registration of Frutoo are intended for persons over 18 years old. Only in cases where products specific to minors are launched will their data be accepted.
Following the instructions of the Spanish Data Protection Agency, minors under 14 should not provide their personal data to Frutoo without prior consent from their parents or guardians. With the publication of the European General Data Protection Regulation, it is expected that the age for consenting to the provision of personal data will be determined between 16 and 13 years, a matter that is yet to be defined.
If Frutoo detects users who may be under 16, it reserves the right to request a copy of their ID or equivalent document, or, where appropriate, authorization from their parents or guardians, and will proceed to deactivate their account if the requirement is not met or there is no response.
USER RESPONSIBILITY.
As a user, you accept and guarantee that the personal data you provide is truthful, being solely responsible for any damage or harm, direct or indirect, that may be caused to Frutoo as the website operator or to third parties, if you fill out any form with false data or data belonging to third parties causing deception, harm, or damage.
Please inform us of any changes to the data provided by sending an email to pedidos@frutoo.com.
At Frutoo, we store users' personal data on secure servers, protected against the most common types of attacks and located in Spain. However, since no technology is invulnerable, users should also take measures to maintain their data security by using strong passwords, periodically changing them, avoiding reusing them across accounts, and not writing them down on any physical or unencrypted media.
PROHIBITION FOR USERS TO SHARE THIRD-PARTY DATA.
Frutoo explicitly prohibits users from sharing, providing, or transferring third-party data obtained through contact, interaction, or browsing this website, unless they can prove the explicit authorization of the user whose data is being shared.
We remind users that when we talk about data, we also refer to image files of people. A person’s image is a data protected under the regulations (Article 5.1 of the LOPD Development Regulation). No one may use it without the express consent of the person appearing in it.
As a user, you acknowledge and agree to be responsible, committing to indemnify Frutoo against any possible claim, penalty, fine, or sanction that may arise as a result of your failure to comply with the described duty.
If you provide us with personal data of others, you must do so with their consent and after having informed them, in advance, of the details contained in this Privacy Policy.
APPLICABLE LEGISLATION AND JURISDICTION.
Frutoo is based in Spain, and therefore adheres to Spanish and European data protection laws.
The User agrees that any claims or complaints against Frutoo arising from or related to the use of this website, and specifically the processing of their personal data, will be resolved by the competent court located in Málaga.
If the User accesses this website from a location outside of Spain, they are responsible for complying with all local and international laws applicable to them.
MODIFICATION.
Frutoo may modify this Privacy Policy at any time by publishing it on this website, where the date of the last applicable update will always be indicated.
LAST MODIFIED: 01/03/2025